Quick answers

We base our quotes on the size of the space, its current condition, and the type of cleaning required. A small apartment needing routine maintenance costs less than a large commercial space requiring deep cleaning. Contact us with your details and we'll provide a specific estimate.

Standard cleaning covers all rooms: dusting surfaces, vacuuming and mopping floors, cleaning bathrooms and kitchens, wiping down appliances, and taking out trash. Beds get made. Mirrors and glass get cleaned. If you need something specific added or removed from this list, we can adjust.

Deep cleaning goes further. We clean inside appliances, scrub grout, descale fixtures, wash baseboards, clean behind furniture, and address areas that accumulate grime over time. Most clients book deep cleaning once or twice a year, with regular maintenance in between.

No, many clients give us access and go about their day. We're insured and our team members are vetted. If you prefer to be present, that works too. Whatever makes you comfortable.

We cover Ottawa and surrounding areas. Our office is at 255 Albert St in the downtown core, but we travel throughout the city and nearby communities. If you're unsure whether we service your location, give us a call at +1 613-555-1144.

For regular cleanings, a few days' notice usually works. Deep cleaning or post-renovation jobs benefit from a week's notice so we can allocate the right crew and time. Same-day service is sometimes possible for smaller jobs—just ask.

We accept credit cards, debit, e-transfer, and cheques for established commercial accounts. Payment is typically due upon completion of service. For recurring cleaning arrangements, we can set up regular billing.

Yes. Our teams arrive with professional-grade equipment and products suited to different surfaces and materials. If you have preferences—say, particular eco-friendly products or something you want us to avoid—let us know in advance.

Yes. We ask for at least 24 hours' notice for cancellations or changes. This allows us to adjust our schedule and offer the slot to another client. Last-minute cancellations may incur a fee depending on the circumstances.

We do. Weekly, bi-weekly, and monthly arrangements are common. Recurring clients often get priority booking and consistent pricing. We assign the same team when possible so they learn your space and preferences.

We carry liability insurance. Our staff are trained to handle surfaces and materials carefully, but accidents happen. If something is damaged, report it to us immediately and we'll address it through our insurance process.

A standard apartment cleaning usually takes 2-3 hours depending on size. Deep cleaning can take 4-6 hours or more. Commercial spaces vary widely. When we provide a quote, we'll give you a time estimate as well.

Our standard hours are Monday through Friday, 9 AM to 8 PM. Weekend appointments may be possible for certain jobs—contact us to discuss availability and any scheduling adjustments.